MAHINDRA

GENERAL FINANCE

Security & Compliance

Privacy Policy

Your data, our responsibility – transparent, secure, and fully compliant.

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1. Introduction

Mahindra General Finance Ltd ("Company", "we", "our") is committed to protecting the privacy of our customers, partners, and website visitors. This Privacy Policy explains what personal information we collect, how we use it, and the rights you have regarding your data.

We operate in strict compliance with standard financial data governance frameworks to ensure your interactions with our relationship managers and digital systems remain confidential and fully secure.

2. Information We Collect

In order to provide our range of offline financial consultation and loan processing services, we collect necessary personal details which are categorized below:

Personal Identification

Name, email, phone number, address.

Financial Details

Loan amount, repayment schedule, bank account details (only for processing).

Technical Data

IP address, browser type, device information, cookies.

Interaction Data

Queries submitted through the contact form, support calls, and chat.

3. How We Use Your Information

We process collected customer records for specific, legally grounded purposes necessary to manage operations and maintain regulatory compliance:

Provide and manage loan services you request.
Communicate important updates, statements, and regulatory disclosures.
Improve website experience and troubleshoot technical issues.
Maintain compliance with statutory and regulatory obligations.

4. Data Sharing & Disclosure

Absolute Trust Mandate

We do not sell your personal data. We may share information with:

Regulatory Authorities

Regulatory authorities when required by law.

Trusted Processors

Trusted service providers who process data on our behalf (e.g., cloud hosting, analytics).

Partner Institutions

Partner financial institutions for loan verification and disbursement.

All third‑party partners are obligated to protect your data with comparable security standards.

5. Security Measures

We employ industry‑standard security controls including encryption at rest and in transit, firewalls, regular vulnerability assessments, and restricted access controls.

Encryption Matrices

Encryption at rest and in transit (SSL/TLS) for data safety.

Restricted Access

Strict internal firewalls and restricted user privileges.

6. Your Rights

You hold legal statutory rights regarding the management of your personal records archived within our systems:

Access

Request a copy of the personal data we hold.

Correction

Ask us to rectify inaccurate information.

Deletion

Request removal of data where no legal obligation to retain.

Restriction

Limit processing in certain circumstances.

Objection

Object to direct marketing communications.

To exercise these rights, contact us at privacy@mahindrageneral.in.

7. Cookies

We use cookies to enhance user experience, remember preferences, and analyse traffic. You may manage cookie preferences through your browser settings.

8. Updates to This Policy

We may revise this policy as needed. The "Last Updated" date at the bottom indicates the most recent version.

Mahindra General Finance Ltd Data Security Portal Last Updated: May 31, 2026
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